Senior Program Director
The YMCA of Greater New York is here for all New Yorkers — to empower youth, improve health, and strengthen community. Founded in 1852, today the Y serves a diverse population of more than half a million New Yorkers who learn, grow, and thrive through programs and services at our 24 branches. Community is the cornerstone of the Y. Together, we connect active, engaged New Yorkers to build stronger communities.
To help fulfill our mission, we cultivate a culture of learning, leading, and collaboration to enhance community impact. Through our talented staff and “LEAP” career framework (Leadership, Empowerment, Accountability, Personal Growth), we are committed to a people-first approach that fosters trust, inclusion, growth, and development for all.
Specific areas of responsibility will include management of a program portfolio including Membership, Senior Center, Healthy Living, Youth & Family, and Youth Sports. Under the supervision of the Executive Director the Senior Program Director will be responsible for the overall development, administration, supervision, and evaluation of these departments. This position will implement the Mission and Vision of the YMCA of Greater New York.
Key Responsibilities
Responsible for the financial plan and budget for all departments.
Recruit, develop, train, evaluate, and supervise staff and volunteers, as well as ensure that staff are properly qualified, and staff expectations are clearly communicated across all departments.
Develop and implement effective communication plan between staff and members.
Create and maintain a high-quality program and service portfolio that meets the current and future needs of members with the financial and human resources available.
Provide leadership and facilitate the Program and Membership Committee, and provide supervision and set direction in Membership, Healthy Lifestyles, Youth & Family and Aquatics.
Ensure all aspects of billing, following up on Accounts Receivables, processing requests for credits and refunds for membership and programs, processing requests for scholarship for member services and membership transfers.
Provide Member Experience Representatives with consistent training in all best practices and new initiatives.
Create programs, services, and an atmosphere that meets the needs of the many different ethnic groups in the community.
Assist the Executive Director in the administration of the operation and the development and monitoring of the operational plan.
Represent the branch or delegate representation at AO program cabinet meetings.
Provide leadership to the Annual Campaign.
Provide staff leadership to the Program and Membership Committee of the Board.
Other duties as assigned by the Executive Director.
Desired Skills & Experience:
High School Diploma or equivalent required, bachelor’s degree preferred.
Minimum of five (5) years of successful operational and management experience in a high-volume urban setting.
Proven record of successful fiscal management.
Strong written and verbal communications skills.
Solid computer skills with knowledge of Microsoft Word and Excel.
Must be able to manage self and others in a fast-paced environment.
Multicultural awareness, and knowledge of Public Health approach and initiatives, preferred.
Must be available to work on weekdays, evenings, weekends, and holidays.
Benefits:
The YMCA of Greater New York offers a variety of benefits to its staff members, including retirement benefits, medical, paid time off, free YMCA membership, and more! Benefit eligibility is determined by an individual’s employment status (i.e., full-time or part-time), tenure, and/or the number of hours scheduled to work. Click here for more information.
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